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Indonesia Tax Information

11% PPN

PPN is 11%. PKP registration required above Rp 4.8 billion/year. E-Faktur mandatory.

UX Researcher Services to Invoice

  • User interviews ($150-300/session)
  • Usability testing (5-8 participants)
  • Survey design & analysis
  • Persona development
  • Customer journey mapping
  • Competitive UX audit
  • Research synthesis reports
  • Stakeholder workshops

Invoice Requirements in Indonesia

NPWP
PKP number
Client NPWP
Invoice number
PPN (11%)
e-Faktur
Total in IDR

Payment Terms

50% before research begins to cover recruitment costs, 50% on delivery of final report. Participant incentives billed at cost plus 15% handling fee.

TunaiNet 14Net 30Net 45

Payment Methods in Indonesia

Bank TransferGoPayOVODANAVirtual Account

UX Researcher Invoice Tips

  • List number of participants tested separately
  • Include recruitment and incentive costs as line items
  • Specify research methodology used (qual vs quant)
  • Attach executive summary with invoice
  • Note deliverable formats (Figma, PDF, Notion)

Frequently Asked Questions

What tax rate applies to ux researcher invoices in Indonesia?

Indonesia has 11% PPN. PPN is 11%. PKP registration required above Rp 4.8 billion/year. E-Faktur mandatory.

What payment methods are common for ux researchers in Indonesia?

Common payment methods in Indonesia include: Bank Transfer, GoPay, OVO, DANA, Virtual Account. 50% before research begins to cover recruitment costs, 50% on delivery of final report. Participant incentives billed at cost plus 15% handling fee.

What should ux researcher invoices include in Indonesia?

Your invoice should include: NPWP, PKP number, Client NPWP, Invoice number. For ux researcher services specifically, also include: User interviews ($150-300/session), Usability testing (5-8 participants), Survey design & analysis.

How should UX researchers price their services?

Most UX researchers charge $100-250/hour or $1,500-5,000 per usability study (5-8 participants). Enterprise research projects with multiple methods typically range $10,000-50,000. Consider your experience level, market rate, and whether you're providing recruitment services.

Should participant incentives be included in the invoice?

Yes, always list participant incentives as a separate line item. Typical incentives are $50-150 per participant for 60-minute sessions. Bill these at cost plus a 10-15% handling fee to cover your time coordinating payments and scheduling.

What is PPN rate?

11% as of April 2022, with plans to increase to 12% in 2025.