Create UX Researcher Invoice in MYR →

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Malaysia Tax Information

10% sales / 8% service

SST: 10% sales tax on goods, 8% service tax. GST was abolished in 2018.

UX Researcher Services to Invoice

  • User interviews ($150-300/session)
  • Usability testing (5-8 participants)
  • Survey design & analysis
  • Persona development
  • Customer journey mapping
  • Competitive UX audit
  • Research synthesis reports
  • Stakeholder workshops

Invoice Requirements in Malaysia

SST registration number
Business registration
Client details
SST breakdown
Total in MYR

Payment Terms

50% before research begins to cover recruitment costs, 50% on delivery of final report. Participant incentives billed at cost plus 15% handling fee.

CashNet 30Net 60End of Month

Payment Methods in Malaysia

Bank TransferDuitNowFPXCredit CardTouch 'n Go

UX Researcher Invoice Tips

  • List number of participants tested separately
  • Include recruitment and incentive costs as line items
  • Specify research methodology used (qual vs quant)
  • Attach executive summary with invoice
  • Note deliverable formats (Figma, PDF, Notion)

Frequently Asked Questions

What tax rate applies to ux researcher invoices in Malaysia?

Malaysia has 10% sales / 8% service. SST: 10% sales tax on goods, 8% service tax. GST was abolished in 2018.

What payment methods are common for ux researchers in Malaysia?

Common payment methods in Malaysia include: Bank Transfer, DuitNow, FPX, Credit Card, Touch 'n Go. 50% before research begins to cover recruitment costs, 50% on delivery of final report. Participant incentives billed at cost plus 15% handling fee.

What should ux researcher invoices include in Malaysia?

Your invoice should include: SST registration number, Business registration, Client details, SST breakdown. For ux researcher services specifically, also include: User interviews ($150-300/session), Usability testing (5-8 participants), Survey design & analysis.

How should UX researchers price their services?

Most UX researchers charge $100-250/hour or $1,500-5,000 per usability study (5-8 participants). Enterprise research projects with multiple methods typically range $10,000-50,000. Consider your experience level, market rate, and whether you're providing recruitment services.

Should participant incentives be included in the invoice?

Yes, always list participant incentives as a separate line item. Typical incentives are $50-150 per participant for 60-minute sessions. Bill these at cost plus a 10-15% handling fee to cover your time coordinating payments and scheduling.

Does Malaysia have GST?

No, GST was abolished in 2018. Malaysia now uses SST.